Julian Fal...

  • Colombia
  • Member since 29.06.23
  • No Reviews
  • 00 Ongoing Projects
  • 00 Completed Projects
  • 00 Services in Queue
  • 00 Completed Services

Description

Industrial Engineer specialized in Project Management. Certified with SCRUM Foundations. Certified internal auditor with extensive experience in process areas, with a focus on continuous improvement, seeking to improve staff, the work environment, which has an impact on improving the base process, all based on ISO 9001 regulations: 2015 of the Quality Management system together with the applicability of techniques with Six Sigma

Experience

Project Manager

  • Teleperformance
  • 07.02.23 - continue

Assurance of implementation of traditional and agile methodologies in internal projects of the company Implementation of new clients, guaranteeing functional and quality operating standards Leadership and organization of work teams to achieve goals Analysis of data and processes to identify opportunities for improvement Guarantee the correct development of each of the stages of the assigned projects.

Productivity Analyst

  • Refinancia
  • 01.09.22 - 31.01.23

Understanding of the processes of the company, identifying each of the stakeholders and generating a proposal to improve them. Accompaniment in the projects designated by the company under the SCRUM agile development methodology Assurance of compliance with times required for project development through project management methodology Analysis of data and processes to identify and manage opportunities for improvement within the company Design and management of improvement opportunities within the areas of the company

Process and Quality Analyst

  • Teleperformance
  • 05.05.21 - 30.09.22

Assurance of the operational and quality standards designated by the company Preparation of reports based on information required by clients Audit designated campaigns in order to ensure compliance with operational and quality standards. Identification of improvement opportunities within the processes of the assigned campaigns in order to manage and monitor their implementation and obtain productivity benefits.

Quality Management System Support Professional

  • Universidad Nacional de Colombia
  • 09.09.19 - 31.03.22

Design a proposal for a method for measuring progress in the implementation, appropriation and general management of the Quality Management System for the processes at the Bogota Headquarters; based on recognized methodologies and good practices Support the implementation at the Bogota Site of the value chain approach for institutional management by processes, including the development of content and its socialization at the Bogota Site Carry out monitoring, follow-up and support for the implementation of the SGC by the central level processes of the Bogotá Headquarters that are assigned to it, preparing the corresponding reports in the formats defined for this purpose, with a bimonthly or quarterly periodicity, according to the line of corresponding work.

Education

Project Management Specialization

  • Universidad Distrital Francisco Jose de Caldas
  • 08.08.22 - 02.06.23

Industrial Engineering

  • Universidad Nacional de Colombia
  • 05.08.13 - 22.07.19

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