Description
◄ Objective: I am seeking to utilize my experience in project coordination, information technology, and supply chain in a position where I can contribute toward a company through my hard work, organizational skills, and leadership ability. ►
CAREER PROFILE
Technically oriented project-driven employee with over 20 years successful program and project management experience in diverse industries, including transportation.
Skill sets:
• Program and project management • Detailed status reporting
• Software development methodologies (Agile) • Analyzing supply chain metrics
• Process improvement practices (Kanban) • Project multi-tasking
• Managing client deliverables • Client-facing / relationship building
Software Proficiencies:
· MS Office Suite, Lean Kit (Kanban) Task Board, Agile and Waterfall Project Management Theories and Methodologies, Remedy, Clarity, HP-PPM, SAP, Crystal Reports, Jira, SQL, MS SharePoint, MS Project, Oracle, BOURQUE Transportation Software System, MS Visio, WebEx.
EDUCATION AND CERTIFICATIONS
· Certified Scrum Master (CSM), Scrum Alliance, June 2020
· Certified Project Manager (CAPM), Project Management Institute, May 2019
· BA Geography, University of Iowa, Iowa City, Iowa, Graduated 1999
PROFESSIONAL EXPERIENCE
Memorial Blood Center – St. Paul, MN 9/2017 - present
Business Analyst – Blood Collections/Blood Distribution
· Perform annual forecasting for 3 products: blood, platelets, and plasma.
· Conduct cross-functional modeling for weekly and monthly product collection.
· Collect and distribute data from various sources to management and internal departments with Microsoft Excel (pivot tables, formulas, & mapping data) along with Power Point prestation’s.
· Implantation team member with software upgrades from DOS to Windows software packages
· Perform Ad Hoc reporting of large data file manipulation for software changeover to inhouse software. Prepare reporting by blood and product type used to forecast demand.
Results:
· Simplified reporting and created database using MS Excel formulas. Reduced process from 1 hour to 5 minutes.
· Set up open collaboration on forecasting with marketing and collections departments.
· Assisted in opening a new location in Nebraska by forecasting census and geographical location.
Xcel Energy Account / MODIS IT Staffing Firm – Minneapolis, MN 4/2016 - 5/2017
Supply Chain Analyst – Fleet Management
· Provided daily status reports for over 25 Xcel Energy garages nationwide.
· Responsible for parts management, inventory, asset management (IT and NonIT items) and vendor collaboration.
· Utilized Fleet Focus tool to maintain and update records.
· Prepared reports analyzing supply chain metrics and statistics.
Results:
· Member of the Implementation Team for Asset Works and Fleet Management software.
· Streamlined methods of vendor data retrieval using spreadsheets and attachments. Worked with vendor IT departments to improve efficiency both software packages of TMS & Warehouse Management Software (WMS).
Delta Air Lines Account – Fulcrum Consulting IT Staffing Firm – Minneapolis, MN 3/2015 - 2/2016
Project Coordinator – IT Project Management Office
· Worked as a team on high profile software implementation projects. Trained Project Coordinators.
· Supported 4 Project Managers on scheduling and financial forecasting projects. Performed financial Human Resource forecasting for over 500 individuals. Utilized metrics with MS Excel and Kanban software for on and offshore staff hours and time. Used Lean Kit to communicate with offshore staff on tasks, duties, and hours.
· Coordinated on and offshore meetings.
· Worked with Project Management theories and methodologies of Agile and Waterfall to help plan project segments. Performed project change requests for scope and budget.
Results:
· Used HP-PPM project management software to convert and upgrade travel merger package.
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Express Scripts – The Judge Group Staffing Firm – Minneapolis, MN 3/2014 - 3/2015
Project Coordinator – IT Project Management Office
· Coordinated projects for over 25 Project Managers nationwide.
· Utilized MS Project and Clarity software for scheduling and financials. Maintained MS SharePoint sites. Administered change requests using Remedy. Maintained Visio organization charts.
· Stakeholder meeting coordinator for meetings and presentations.
Results:
· Managed financials and administrative duties for a $80M data center migration project. Utilized Oracle for purchasing and financials. Coordinated with Project Managers on vendor determination. Created Visio charts, and weekly audits of purchasing.
· Migrated from 5 data centers to 2 data centers.
Independent Contractor – multiple agencies 3/2012 - 3/2014
· Coordinated and managed 8 projects ranging up to 12 weeks.
Results:
· Created MS Access database for supply chain management.
· Set up “Reverse Logistics” for high profile company. Tracked mobile electronics from store to the warehouse to meet client needs (WMS).
· Performed Help Desk analytics for a deployment of hardware for over 800 retail locations.
· Other results included setting up contact scripts for coworkers, creating and updating database to prepare for a warehouse material move, creating reports of transportation and supply chain, and troubleshooting SQL / Access database issues (TMS).
Cargill – Synico Staffing – Minneapolis, MN 8/2010 - 3/2012
IT Application Specialist Support – Cargill Transportation and Logistics Department
· Performed operation support. Moved software to Legacy Support of TMS (Transportation Management Software).
· Monitored and maintained rail tracking (TMS & WMS), an in-house Cargill program for 150 nationwide users, including Rail Car Coordinators, Rail Car Managers, Fleet Managers, and Customer Service.
· Utilized SQL software and MS Access.
· Troubleshoot Electronic Data Interchange (EDI) issues with developers to ensure accurate data.
· Created Crystal reports using Agile Project Management Theory. Performed quality audits of user ID’s to purge from the program. Handled vendor management and training of new users on the application using WebEx and manuals using MS Visio.
· Provided 2nd and 3rd level software support for BOURQUE system, a rate application suite. Performed Assurance Testing upon moving program to new servers.
· Distributed Remedy HelpDesk system providing metrics to manager.
Results:
· Created new operational focused reports for customers.
· Purged reports from over 400 to 32.
Plant Coordinator & Rail Logistics Specialist, Mansfield Oil, Minneapolis Division, MN, 2009 - 2010
Customer Service Associate, The Toro Company, Bloomington, MN, 2008
Government Account coordinator, US Bank, Minneapolis, MN, 2005 - 2007
Program Manager, Quality Transportation Services, Ashland, VA 2004 - 2005
Railcar Analyst for Horizon Milling, Cargill, Inc., Wayzata, MN 2002 - 2004
Commission Auditor for Carlson Wagonlit Travel, Plymouth, MN 2000 – 2002
MEMBERSHIPS
Member of the Project Management Institute of Minneapolis, 2019 – present.
Board Member of the St. Louis Park Travel Baseball Association 2019 – 2021.
Board Member of the Golden Valley Little League 2016 - 2020
Board Member of the Golden Valley Park and Recreation Board, 2009 – 2016
Board Member of the Cedarhurst Neighborhood Association of St. Louis Park, MN, 2002 – 2009
Board Member of the Cedar Lake Park Association of Minneapolis, MN, 2003 - 2007
President of the Twin Cities University of Iowa Alumni Club, 2001 - 2006